Can Square Hold or Reserve Items when Customers in Checkout Process?

BAX10490 — Tue, 18 Nov 2025 16:40:29 GMT

Can the feature of temporarily holding or reserving the items that a customer has in their shopping cart be added so that high demand items can be held for a few minutes in their cart while they complete the checkout process?

This would be similar to what Ticketmaster does with concert tickets where they reserve the seats for a few minutes when you try to buy them on their website.

Re: Can Square Hold or Reserve Items when Customers in Checkout Process?

JJ_ — Fri, 30 Sep 2022 21:56:43 GMT

Hey there @BAX10490 Welcome back to the Seller Community!

At this time, Item Reservation or hold is not possible on Square. However, I recommend you submit a Feature Request here. This will help our product team get visibility and track other Sellers with similar interest in your request.

Important: When submitting a request, make sure to include the desired feature, and provide the details of how this feature will help your business succeed (how would you use it and what you expect from it).

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Can Square Hold or Reserve Items when Customers in Checkout Process?

Re: Can Square Hold or Reserve Items when Customers in Checkout Process?