thread Re: e-gift card look up/transfer in Online Store

e-gift card look up/transfer

julieconnor — Wed, 19 Nov 2025 17:12:06 GMT

I moved my site from Square to Shopify and now I need to access the e-gift card numbers of the e-gift cards that still have an outstanding balance on them. reports>gift cards>export doesn't give me the correct info. I can look up the transactions and see the balances still remaining on the cards, but I am not able to see the card number OR where they went. If I could email each individual or see the card number I would transfer it to my new POS/website.

Re: e-gift card look up/transfer

RobynR — Mon, 28 Nov 2022 00:08:40 GMT

Hey @julieconnor,

Welcome to the Community.

I want to make sure we are on the same page. Are you trying to migrate your outstanding gift card balance to Shopify?

I look forward to your reply.