https://community.squareup.com/t5/Online-Store/Checkout-tracking-scripts-not-working/m-p/623266#M11134 <P>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/398635">@Hempies</a> - Thanks for reaching out to us here on the Square Seller Community<span class="lia-unicode-emoji" title=":waving_hand:">👋</span><span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P>&nbsp;</P> <P>I've reached out to the Square Online Store Team for help on this one. They've asked:<BR /><BR /><I>"Can you have them provide the exact code they're trying to add there? We want to make sure we have the exact code before further troubleshooting. Also, if it's possible, a screenshot of the code once it's entered in that checkout tracking field would be super helpful."</I><BR /><BR /><SPAN>Once we have this information, we'll be able to assist further. I'll keep an eye out for your reply!</SPAN></P> Wed, 14 Dec 2022 22:13:17 GMT _Violet 2022-12-14T22:13:17Z https://community.squareup.com/t5/Online-Store/Checkout-tracking-scripts-not-working/m-p/622665#M11133 <P>Hello,</P><P>&nbsp;</P><P>When I add any tracking code to the checkout tracking field on square online. It doesn't work.</P><P>It appears it adds the &lt;script&gt;&lt;/script&gt; tags automatically. So I end up with code like this:</P><P>&nbsp;</P><LI-CODE lang="markup">&lt;script type="html/template" id="tracking-pixel-receipt_page"&gt;&amp;lt;script async defer src=&amp;quot;https://tools.website.com/core/lo.js?site-id=d81909a8&amp;quot;&amp;gt;&amp;lt;/script&amp;gt;&lt;/script&gt;</LI-CODE><P><IMG src="https://www.hempies.co/wp-content/uploads/2022/12/checkout-scripts.png" border="0" alt="" width="1592" height="625" /></P> Mon, 12 Dec 2022 17:04:30 GMT https://community.squareup.com/t5/Online-Store/Checkout-tracking-scripts-not-working/m-p/622665#M11133 Hempies 2022-12-12T17:04:30Z https://community.squareup.com/t5/Online-Store/Checkout-tracking-scripts-not-working/m-p/623266#M11134 <P>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/398635">@Hempies</a> - Thanks for reaching out to us here on the Square Seller Community<span class="lia-unicode-emoji" title=":waving_hand:">👋</span><span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P>&nbsp;</P> <P>I've reached out to the Square Online Store Team for help on this one. They've asked:<BR /><BR /><I>"Can you have them provide the exact code they're trying to add there? We want to make sure we have the exact code before further troubleshooting. Also, if it's possible, a screenshot of the code once it's entered in that checkout tracking field would be super helpful."</I><BR /><BR /><SPAN>Once we have this information, we'll be able to assist further. I'll keep an eye out for your reply!</SPAN></P> Wed, 14 Dec 2022 22:13:17 GMT https://community.squareup.com/t5/Online-Store/Checkout-tracking-scripts-not-working/m-p/623266#M11134 _Violet 2022-12-14T22:13:17Z