thread Add to Cart error using iphone in Online Store

Add to Cart error using iphone

roverton — Thu, 12 Jan 2023 18:13:36 GMT

Is anyone experiencing issues adding items to a cart using an iphone?

Re: Add to Cart error using iphone

JJ_ — Sat, 14 Jan 2023 16:26:07 GMT

I haven't personally seen other reports of Sellers or customers being unable to add items to the cart. Are you still experiencing this? If so can you share a link to your site and any screenshot you may have of this behavior?

Re: Add to Cart error using iphone

cmarie09 — Wed, 18 Jan 2023 03:24:22 GMT

We have had a couple of reports of an error message when trying to add an item to cart. Currently trying to find a solution. Are you still experiencing the issue?

Re: Add to Cart error using iphone

Breffni — Thu, 19 Jan 2023 10:02:13 GMT

Hi @cmarie09, thanks for flagging this here.

Sorry to hear you're running into this. Could you provide some more details on the specific error that's being reported?

Do you know if the reports are specific to iOS or Android devices?

How many reports have you had roughly?

If possible can you share a screenshot of the error and also a link to your site?

Thanks.