thread Re: "Recommended for you" does not recommend the right stuff in Online Store

"Recommended for you" does not recommend the right stuff

salo — Thu, 02 Feb 2023 00:19:38 GMT

When I am logged in, the "Recommended for you" section does not seem correct for my account (it shows things I haven't bought, and not the things I have). And the "Popular items" section shows the exact same items, and those items are not the most popular items on our site (in terms of quantity nor dollars).

Some people see good recommendations, so it's odd that it doesn't work for me. They see the wrong popular items though.

Overall, it seems like something isn't right with the popular items and recommended for you items.

Our site is hannahcoffee.com.

Re: "Recommended for you" does not recommend the right stuff

Hempies — Thu, 02 Feb 2023 03:52:34 GMT

Most popular doesn’t right work either

Re: "Recommended for you" does not recommend the right stuff

JJ_ — Sat, 04 Feb 2023 00:55:54 GMT

Hey there @salo and @Hempies this sounds like a good question for our E-commerce team.

They can take a look at your website alongside you to pinpoint what's going on here. Please reach out by phone when you have a moment by logging into your Square account and heading here.