thread Re: Is anyone else having issue getting the app to wok in Online Store

Is anyone else having issue getting the app to wok

Anomie — Wed, 08 Mar 2023 06:17:37 GMT

So currently the Weebly appl is saying it is not supported by with my iPhone or my iPad. If was working just find on Sunday morning 3/5 and by the afternoon it start with the "not supported" thank you in all in advance.

Re: Is anyone else having issue getting the app to wok

Ellie_ — Fri, 10 Mar 2023 22:51:34 GMT

Hi there, @Anomie,

Thanks for reaching out about this! Are you able to provide a screenshot of the error you are receiving?

Re: Is anyone else having issue getting the app to wok

Anomie — Sat, 11 Mar 2023 16:01:06 GMT

I have sent in the reply to the email.

and now I can’t get the app to sync to my online store

Re: Is anyone else having issue getting the app to wok

MayaP — Sat, 11 Mar 2023 20:00:39 GMT

Hey there @Anomie stepping in @Ellie_ while she is out. We aren't sure which email you reached out if you can send it again? What happens when you try to get it to sync?

Re: Is anyone else having issue getting the app to wok

Anomie — Sun, 12 Mar 2023 16:08:13 GMT

Postmaster reject the email just got that this morning. And it’s not syncing at all. So I have to do all my work on the web. So if I put in new product through the app it doesn’t sync to the store.
and if you could tell me how to upload the image here I will just do that lol

Re: Is anyone else having issue getting the app to wok

Anomie — Sun, 12 Mar 2023 16:09:43 GMT

Re: Is anyone else having issue getting the app to wok

Anomie — Sun, 12 Mar 2023 16:10:55 GMT

lol I got it that’s the image I get when I try to get into the Weebly app this has been gone for about 2 weeks now. Doesn’t work on my phone or my iPad

Re: Is anyone else having issue getting the app to wok

Ellie_ — Mon, 13 Mar 2023 17:58:01 GMT

Following back up here, @Anomie, it appears this is happening because you have multiple sites in your account. At this time, our app is not able to work on accounts with more than one Square Online site. We apologize for the inconvenience!

Re: Is anyone else having issue getting the app to wok

Anomie — Tue, 14 Mar 2023 05:11:22 GMT

I only have one account - and it’s been working fine up u til 2 weeks ago.

Re: Is anyone else having issue getting the app to wok

Ellie_ — Wed, 15 Mar 2023 17:42:27 GMT

For clarification, @Anomie,

Our records do show there is another site in the account that was migrated over. We unfortunately are unable to delete that site in order to resolve this issue. Moving forward, you would need to use a desktop to edit the site.