thread Checkout links not working in Online Store

Checkout links not working

Shannahannamann — Fri, 31 Mar 2023 02:10:05 GMT

I created my items a week and a half ago and today all of sudden the checkout links are not working.

One of the four links not working is posted above.

Re: Checkout links not working

Ellie_ — Sun, 02 Apr 2023 18:33:20 GMT

Welcome to the Seller Community! 🥳 We are so happy to have you here. What are the names of the items that are impacted? We can take a look at those items for you.

While you are here, we recommend checking out our Orientation & Etiquette. Hope this helps! 😊

Re: Checkout links not working

handpickedHappi — Fri, 21 Apr 2023 19:58:44 GMT

Mine are not working either, can you help me?

Re: Checkout links not working

_Violet — Sun, 23 Apr 2023 21:08:07 GMT

Hi @handpickedHappi - Violet here, stepping in for Ellie. I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏

I recommend trying out these troubleshooting steps for your checkout links. If that doesn't resolve the issue, please connect with our Support Team, here, so they can take a look at your account with you, which we aren't able to do via the Seller Community.

I hope this information is helpful but please do let me know if you have any additional questions.