thread Re: Exclude retail with service total in Beauty & Wellness

Exclude retail with service total

Willynilly1 — Tue, 31 Aug 2021 14:09:18 GMT

Is there a way we can exclude retail into the total when client is tipping? I don’t want to appear I am cheating them by then clicking tipping percentages based on service plus retail total.

Re: Exclude retail with service total

StudioM — Tue, 31 Aug 2021 15:26:26 GMT

I have been BEGGING Square for years now to change this, or at least give us an option for it in the system. Nothing has ever come of it, that I’m aware of. Extremely frustrating!

Re: Exclude retail with service total

Livonb — Tue, 31 Aug 2021 15:37:10 GMT

I just let them know the total then say the “your service total is…”

Re: Exclude retail with service total

Willynilly1 — Tue, 31 Aug 2021 17:32:21 GMT

Yes I do that now, but it’s that extra step and hassle of grabbing a calculator to do the math then customizing the tip for the final total!

Re: Exclude retail with service total

Willynilly1 — Tue, 31 Aug 2021 17:34:42 GMT

Exactly!!! And when are they ever going to give us organized service categories on the platform like “facials”, “waxing”, and so forth!

Re: Exclude retail with service total

AdamB — Tue, 31 Aug 2021 18:49:10 GMT

Hi, @Willynilly1! Thank you for posting! I think this sounds like the same question that was posted in a thread about tipping just on service. Can you take a look at the best answer in the thread I just linked? It might help you do this until we build something in to do it.

Re: Exclude retail with service total

Livonb — Wed, 01 Sep 2021 04:51:26 GMT

I’m the scheme of things, it’s really not a big deal….