thread Re: How to add tips at the time of purchase in Beauty & Wellness

How to add tips at the time of purchase?

ebenton65 — Mon, 11 Jan 2021 12:47:51 GMT

I want the customer to be able to add a tip b4 signing the cell phone.

Re: How to add tips at the time of purchase

Joe — Mon, 11 Jan 2021 12:47:27 GMT

Hi there, @ebenton65 👋 Thanks for reaching out to us here on the Seller Community! Happy to see you join us here. Welcome!

With the Square app, two tipping features are available: tipping will appear on its own screen or on the signature screen.

To edit your tip settings:

Tap the three horizontal lines in the navigation bar to access your in-app settings.
Tap Checkout > Tipping.
Toggle Collect Tips on.
Select between Smart Tip Amounts or Set Percentage Amounts.
Select whether you’d like to calculate tips before or after taxes.

If you're needing a bit more insight, here is a helpful guide to walk you through the process as well as answer most other questions regarding tipping!

Re: How to add tips at the time of purchase

SavoryandSoul — Sat, 08 Apr 2023 16:28:40 GMT

When logged into my web dashboard at https://squareup.com/dashboard/business/ccpa there is no option for the tipping configurations. No "Checkout > Tipping" is available. How do I make this configuration change from my web portal so that it will synch with my terminal later? I want to configure so that the total for order and tipping options are available when it's time for the customer to pay.

Re: How to add tips at the time of purchase

vivalavienails — Fri, 11 Aug 2023 21:30:13 GMT

Hi Joe, I hope you are here to answer an issue I have with tipping. Most customers choose to use Virtual Payment methods. The other day a customer wanted to use the option of paying with the card they have On File instead of NFC. When I selected the option it didn't show the tipping page, it only pulled up the signature page. When my other clients use the NFC or insert their card into the reader, it shows the tipping page, so I know it's activated.

Can you please help me with this?

Viva La Vie Nails

Re: How to add tips at the time of purchase

_Violet — Sun, 13 Aug 2023 21:40:05 GMT

Hi @vivalavienails 👋 Thanks for reaching out. Violet here, stepping in for @Joe.

In order to best answer your question, I'll need to know a little bit more about your setup. Is the Virtual Terminal connected to any other device, such as a Square Terminal?

I'll keep an eye out for your reply!

Re: How to add tips at the time of purchase

kanaka721 — Sat, 18 Nov 2023 13:43:42 GMT

Best answer

Re: How to add tips at the time of purchase

vivalavienails — Sat, 18 Nov 2023 18:16:31 GMT

Violet I'm so sorry somehow an alert For this thread popped up in my email and I realized I completely missed your reply.

This issue was resolved. It turned out to be some sort of setting that needed to be activated. Thank you for replying